Electric Utility Benchmarking

Join our 2010 Electric Utility Transmission & Distribution Benchmarking Community.

An Electric T&D benchmarking community designed to deliver comprehensive performance benchmarks and detailed analysis of best practices, through a two-track research process. The first track uses a standard questionnaire to collect performance measures, demographics, and practices covering the full range of planning, design, construction, operations and maintenance for transmission, substation and maintenance.

Core areas covered each year:

Performance Metrics
- Cost (Financial)
- Service Level (Reliability – D,S,T)
- Employee (Safety)
Demographics comparisons
- Work volumes (System Activity)
- Drivers of work (Statistics)
Practice Investigation
- Initiatives and Practices (D,S,T)
- Organization (Staffing & Outsourcing)
- Support (Fleet, Materials, Shops)

Each year, these subjects will be investigated through the survey:

	Distribution	Substations	Transmission
Planning, Engineering, Design	O	O	O
Field Operations & Maintenance	O	O	O
New Business Capital	O	O	O
Field Construction	O	O	O
Distribution Dispatch	O
Vegetation Management	O		O
Energy Control Center			O
Customer Satisfaction	O
Infrastructure Wellness	O	O	O
Field Productivity	O	O	O
Intelligent Grid	O		O

The second track focuses on detailed research in this year’s chosen research areas of NERC Requirements, Capital Investment Value Management especially with regard to Reliability, Improving New Business Performance.

Last year's research areas included: Capital Planning, involving major planning steps for developing a capital program; Dashboards and KPIs, how to design them and determine the appropriate measures for your company; Designer Productivity and Quality, how to measure it, the role of standards and need for tools, and how to meet the challenges of an aging workforce.

For more information, download our  T&D BENCHMARKING PROSPECTUS

Integrated Solution
We offer an integrated solution to achieving continuous improvement through benchmarking.

Benefits to Community Members

Key historical information on performance metrics gathered to show a three year history
Assistance at an on-site kick-off meeting to help get you started, organize, and bridge past efforts
Participation in comprehensive Data Review Conference
Detailed, useful reports and analysis
Individual company profiles of performance, demographics, and adoption of best practices
Attention to demographic differences by creating panels of like utilities
Interactions with the benchmarking community
Case studies on significant performance improvement initiatives within the panel
Participation in “second track” research and related Community blogs and webinars
Participation in the Community Insights Conference that summarizes the years benchmarking study, findings, analysis and research
Highly responsive service to requests/inquiries