Utility Transmission & Distribution Benchmarking

Study Overview

First Quartile Consulting (1QC) provides a Utility Transmission & Distribution Benchmarking Study designed to deliver comprehensive performance benchmarks and detailed analysis of best practices through a two-track benchmarking and research process:

·         The first track uses a standard questionnaire (updated annually to reflect emerging practices and trends) to collect performance measures, demographics, and practices covering the full range of planning, design, construction, operations and maintenance for Transmission, Distribution and Substation. Read more about 1QC’s Annual T&D Benchmarking

·         The second track focuses on detailed research on the given year’s chosen interest topic areas. Topics change each year based on participant input and need, and entail primary and secondary research, case studies and discussion forums with member companies. Read more about 1QC’s T&D Research Topics

First Quartile’s T&D Benchmarking Philosophy

We believe that the best approach to benchmarking is one that integrates measured performance in planning, design, construction, operations, maintenance and reliability, your company demographics, and best practices. By taking this approach, our Community Members can better identify and support improvement opportunities, goals, analytic and implementation needs.

We believe that being a part of the 1QC Benchmarking Community can help you to enable development, measurement, and achievement of your company and continuous improvement goals, and also actually “bring home the results” to a demanding audience that often requires support from a skilled, dedicated and experienced benchmarking partner such as 1QC

Benefits to Our Community Leader and Member Companies

Getting Your Benchmarking Efforts Started Right….

·         Assistance through an “on-site start-up meeting” to help get you started, organized, and bridge past efforts

·         Consistent guidelines and definitions for terminology developed over years of working with our member companies

·         On-line data entry

·         Interactions with the benchmarking community in frequent “topic area discussions” to clarify and explain questions BEFORE data is validated or presented

·         Highly responsive service to requests/inquiries

Validating Your Data…

·         Individual support from 1QC in identifying and addressing data issues and needs for your company

·         Identification of data “outliers”

·         Participation in comprehensive Data Review Conference

Interpreting The Results and “Bringing It Home”…

·         Detailed, useful reports and analysis, including the ability to create your own customized reports on-line using our proprietary reporting software!

·         Individual company profiles of performance (“Performance Profiles”), demographics, and adoption of best practices

·         Attention to demographic differences by creating panels of like utilities

·         Participation in our Annual Community Insights Conference that summarizes the years benchmarking study, findings, analysis and research

·         Help in developing/coordinating an “On-Site” data presentation

…and as always we pride ourselves in being the most responsive organization possible to our Community Members needs!

Additional Benefits to Our Community Leaders

Community Leaders get all of the benefits that Community Members receive.  In addition, they receive the following:

·         Ability to set the direction for annual enhancements to the benchmarking program

·         Opportunity to ensure that your key corporate “KPIs” are included.

·         Chance to select specific practice areas for research

·         On-site data review and diagnostic assessment meeting

·         On-site presentation to management team on gaps and opportunities

Frequently Asked Questions (FAQ)